Customer Service

You need help to complete your online purchase? You want more information about a product? You are having a hard time using your new purchase? It is always a pleasure to help you and Gosselin makes it easy to join us.

Live Chat

The best way to have an instant answer to your question is by using our Live Chat. You will be in direct contact with on of our Customer Service agent who will be able to answer any question and find the information you need quickly.

Eastern Standard Time (UTC -5h)
Monday to Friday: 9 AM to 9 PM
Saturday: 9 AM to 5 PM
Sunday: 10 AM to 5 PM

When no agent is available, or outside business hours, please leave a detailed message and someone will get back to you shortly.


You may reach our Customer Service by phone:

Toll Free 1-844-882-3999

Monday to Friday: 9 AM to 9 PM
Saturday: 9 AM to 5 PM
Sunday: 10 AM to 5 PM

When the Customer Service is not open, please leave a detailed voice message and we will return your call as quickly as possible.


[email protected]


Gosselin, Galeries Laval 1637, boul. Le Corbusier Laval (Québec) H7S 1Z3

In Store

Visit one of our stores. Directions and business hours of our store.

Forgot Your Password?

If you have lost the password to access your account, enter your email address and click SUBMIT on this page. You will then receive an email with a link to let you reset your password.