Customer Service
Live Chat
The best way to have an instant answer to your question is by using our Live Chat. You will be in direct contact with on of our Customer Service agent who will be able to answer any question and find the information you need quickly.
Eastern Standard Time (UTC -5h)
Monday to Friday: 9 AM to 4:30 PM
Saturday: 9 AM to 5:00 PM
Sunday: 10 AM to 4:30 PM
When no agent is available, or outside business hours, please leave a detailed message and someone will get back to you shortly.
Phone
You may reach our Customer Service by phone:
Toll Free 1-844-882-3999
Monday to Friday: 9 AM to 4:30 PM
Saturday: 9 AM to 5:00 PM
Sunday: 10 AM to 4:30 PM
When the Customer Service is not open, please leave a detailed voice message and we will return your call as quickly as possible.
Gosselin, Galeries Laval 1637, boul. Le Corbusier Laval (Québec) H7S 1Z3
In Store
Visit one of our stores. Directions and business hours of our store.
Forgot Your Password?
If you have lost the password to access your account, enter your email address and click SUBMIT on this page. You will then receive an email with a link to let you reset your password.