Products purchased with Gosselin Gold Protection
Damage not covered by the manufacturer's warranty—such as water or sand intrusion, or impact damage—is covered by Gosselin Gold Protection. Enjoy greater peace of mind.
We send all products covered by Gosselin Gold Protection to the manufacturer's authorized repair facilities. Gosselin covers all transportation, handling, and administrative costs associated with the repair.
Didn't add Gold Protection to your most recent purchase? Learn more about Gosselin Gold Protection now!
Products purchased with Gosselin Photo & Video's Gold Assistance
Damages not covered by the manufacturer's warranty, such as those caused by water or sand infiltration or resulting from an impact, are covered by Gosselin's Gold Assistance program. This gives you added peace of mind!
We forward all products covered by Gosselin's Gold Assistance that require repair to manufacturer-accredited workshops. Gosselin covers all transportation, handling, and administrative costs related to this repair.
Haven't subscribed to this protection with your most recent purchase? Learn more now about Gosselin's Gold Assistance!
Out-of-warranty products
Products whose manufacturer's warranty has expired are sent to qualified repair facilities. If the product was not purchased from Gosselin, a $80 transportation fee will apply.
A $80 evaluation fee will also be charged. This fee will be applied toward the cost of the repair if you approve the estimate, or toward the purchase of a new camera or camcorder if your equipment is deemed beyond economical repair.
Repairs typically take between 4 and 6 weeks. Repair times may be longer depending on parts availability. A Gosselin representative will be happy to provide an estimated turnaround time when you visit.
If you need a replacement unit during the repair period, visit our Rental section.