Do you have questions about a product or need help completing your online order? We are here to help!

Gosselin’s experts are available to guide you in your choices or simply to answer your questions regarding a previous transaction with us.

Have you checked if the answer to your question is in our Frequently Asked Questions (FAQ) section?

Opening hours of our customer service:

Tuesday to Wednesday

9 a.m. to 6 p.m.*

Thursday to Friday

9 a.m.to 9 p.m.*

Saturday to Sunday

10 a.m. to 5 p.m. 

*Eastern Standard Time (UTC -5 h)

If you try to contact us outside of our customer service hours, please leave a detailed message and we will contact you as soon as possible.

You can contact us in several ways:

Live chat

The best way to have an instant answer to your question is by using our Live Chat. You will be in direct contact with one of our Customer Service agents who would be happy to answer any questions you may have, if we don’t have the answer right away, we will make sure to find it and get back to you quickly.

If there isn't an agent that is available, or you are trying to reach us outside of Live Chat business hours, please leave a detailed message and we will get back to you shortly.

Phone

You may reach our Customer Service by phone: Toll Free: 1-844-882-3999

If you are trying to reach us outside of our Customer Service business hours, please leave a detailed voice message and we will return your call as quickly as possible.

Call Now

Email

You can write to us at the following email address: info@gosselinphoto.ca

Send us an email

Mail

Gosselin / Galeries Laval

To the attention of Customer Service Galeries

Galeries Laval
1637, Boul. Le corbusier
Laval (Québec) H7S 1Z3

Quick links

Track Your Order

Return & Exchanges

Warranty Info

Communicate with one of our stores

Québec, Place de la Cité
Québec, Place de la Cité

2600, boul. Laurier, suite 100

Québec, Québec G1V 4T3

+1 (418) 656-6309
Laval
Laval

1637, boul. Le Corbusier

Laval, Québec H7S 1Z3

+1 (450) 682-3999
Brossard, DIX30
Brossard, DIX30

8640, boul. Leduc, suite 50

Brossard, Québec J4Y 0G6

+1 (450) 904-0808
Trois-Rivières
Trois-Rivières

3748, boul. des Forges

Trois-Rivières, Québec G8Y 4R2

+1 (819) 376-9191
Montréal
Montréal

351 rue Sainte-Catherine Ouest

Montréal, Québec H3B 1A5

+1 (514) 657-2588

Customer service

Would you like expert advice for the purchase of photo or video equipment, or for your photo prints? Or would you like to follow up on an existing order?

Contact the Gosselin Photo Video team by filling out the form below or by contacting one of our Gosselin stores.

Send us an email

If you have any questions or would like more information, please contact us using the form below or by calling one of our stores directly.