Privacy Policy

Last update: March 10,2026

1. Collection of Personal Information

Gosselin Photo Video collects only the personal information necessary to provide our services.

The types of personal information we may collect include:

-Contact information: name, mailing address, email address, phone number.
-Payment information: credit or debit card number and billing details.
-Purchase and transaction history.
-Account information: login credentials and preferences.
-Technical information: IP address, browser type, device type, connection logs, and cookies.
-Communications: messages sent to customer service, newsletter subscriptions, participation in contests or events.
-Employment-related information: résumé, contact details, and related documents.

2. Use of Personal Information

We use your personal information for the following purposes:

-Processing your orders and payments.
-Delivering products and services.
-Providing customer service.
-Managing accounts and transactions.
-Sending promotional communications (with your consent).
-Improving our website and customer experience.
-Ensuring security and preventing fraud.
-Complying with our legal and regulatory obligations.

3. Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Disclosure of Personal Information

We may disclose your personal information only:

-To trusted third-party service providers (payment processing, delivery, hosting, IT, marketing).
-To legal authorities when required by law.
-To any other party with your explicit consent.

5. No Transfer Outside Quebec or Canada

All personal information is stored and processed in Quebec or Canada.

We do not transfer personal information outside Quebec or Canada.

6. Cookies

We use cookies to:

-Ensure the proper functioning of the website.
-Analyze website usage.
-Personalize your experience.
-Provide targeted advertising, where applicable and with your consent.

You can manage your preferences through your browser settings.

7. Automated Decisions

We may use analytical tools to improve our services.

We do not make decisions based solely on automated processing that produces significant legal effects.

8. Retention

We retain personal information only for as long as necessary for the purposes for which it was collected or to comply with our legal obligations.

When this information is no longer required, it is securely destroyed or anonymized.

9. Protection

We implement appropriate technical, administrative, and physical safeguards, including:

-SSL/TLS encryption
-Strict access controls
-Secure hosting
-Employee training
-Privacy incident response procedures

In the event of an incident presenting a risk of serious harm, we will notify the affected individuals and the appropriate authorities in accordance with Law 25.

10. Your Rights

You have the right to:

-Access your personal information.
-Request the correction of inaccurate information.
-Withdraw your consent.
-Request deletion (subject to legal obligations).
-Obtain information about how your data is processed.

To exercise your rights: info@gosselinphoto.ca 

11. Privacy Officer

Mr. Éric Vaillancourt

Chief Financial Officer, of administration and IT Privacy Officer

Email: info@gosselinphoto.ca

Address: 1700 Boul. Laval Bureau 570, Laval, QC H7S 2J2